Effective Date: 16 August 2026 TourDeluxe Limited (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tourdeluxe.nz or book our private tour and transport services.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services, when you participate in activities on the website, or otherwise when you contact us.
• Personal Identification Data:
Name, email address, phone number, and residential address.
• Booking & Travel Details:
Travel dates, pickup/drop-off locations, accommodation preferences, dietary requirements, and passport details (when required for specific permits or bookings).
• Payment Information:
Payment card details and billing addresses processed securely through our third-party payment gateways.
We use personal information collected via our website for various business purposes described below:
• To process your tour bookings and manage your travel itineraries.
• To communicate with you regarding your bookings, inquiries, or customer service requests.
• To ensure your safety and coordinate specialized activities (such as private guided tours and customized excursions).
• To comply with legal obligations, such as New Zealand transport and tourism regulations.
We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third-party service providers (such as accommodation partners, specialized activity operators like Hobbiton, or transport partners) strictly necessary to fulfill your tour itinerary.
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
You have the right to access, correct, or request the deletion of your personal data held by us. To exercise these rights, please contact us at team@tourdeluxe.nz
